Working with the Public: Client or Customer

At Maximum One, you may work with the Buying & Selling public as either a CLIENT or a CUSTOMER… your choice!  The Maximum One Requirement is that you turn in (upload to Paperless Pipeline)  the appropriate paperwork which corresponds with your relationship with the public.  BRETTA requires that if you are working with the public as a CLIENT, you are required to sign an Agency Agreement with that person.

So if you are working with the Buyer as a CLIENT then you must have a Buyer Brokerage Agreement signed; if you are working with the Buyer as a CUSTOMER, then you must have a Customer Acknowledgment signed.

This is true for any public with whom you work:
Seller Client – Listing Agreement
Seller Customer – Authorization to Show Unlisted Property
Landlord Client – Lease Listing Agreement
Landlord Customer – Authorization to Show Unlisted Property
Tenant Client – Tenant Brokerage Agreement

Tenant Customer – Customer Acknowledgement